Data Protection

Privacy Policy

Learn how we collect, use, and protect your personal information on our ESG platform.

Last Updated: January 2025

Privacy Policy

This Privacy Policy describes how ESGenious collects, uses, and protects your personal information when you use our platform and services.

1. Information We Collect

We collect information you provide directly to us when you:

  • Create an account or register for our services
  • Complete forms, surveys, or questionnaires
  • Upload ESG data and reports to our platform
  • Contact us for support or inquiries
  • Subscribe to our newsletters or marketing communications

This information may include your name, email address, company information, ESG data, usage analytics, and any other information you choose to provide.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our ESG platform services
  • Process ESG reporting and analytics
  • Communicate with you about your account and our services
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities in connection with our services

We process your personal information based on our legitimate business interests, your consent, or to fulfill our contractual obligations to you.

3. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our security measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication procedures
  • Employee training on data protection and privacy

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our platform. These technologies help us:

  • Remember your preferences and settings
  • Analyze platform performance and usage
  • Provide personalized content and features
  • Improve our services and user experience

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our platform.

5. Third-Party Services

Our platform may integrate with third-party services to enhance functionality. These may include:

  • Analytics providers (Google Analytics, etc.)
  • Cloud storage and hosting services
  • Payment processing services
  • Communication and support tools

These third-party services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request copies of your personal information
  • Rectification: Request correction of inaccurate information
  • Erasure: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Restriction: Request limitation of processing
  • Objection: Object to certain types of processing

To exercise these rights, please contact us using the information provided at the end of this policy.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy.

Specifically, we retain:

  • Account information for as long as your account is active
  • ESG data and reports as required for compliance purposes
  • Communication records for customer support purposes
  • Analytics data in aggregated and anonymized form

We may retain information for longer periods if required by law or for legitimate business purposes.

8. International Data Transfers

ESGenious operates globally, and your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

When we transfer your information internationally, we implement appropriate safeguards to protect your data, including:

  • Standard contractual clauses approved by relevant authorities
  • Adequacy decisions by regulatory bodies
  • Certification schemes and codes of conduct

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

When we make material changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you via email or platform notification
  • Provide prominent notice on our website

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Privacy Officer: privacy@esgenious.com

General Contact: info@esgenious.com

Address: Toronto, Ontario, Canada

Data Protection Officer: Available upon request for EU residents